Insurance

INSURANCE: White Stone Counseling Resources is in-network with Blue Cross Blue Shield PPO and a number of our counselors accept Medicare. If you have other insurance coverage we are happy to coach you through verifying any out-of-network coverage you may have. In cases of private pay, if finances ever make counseling prohibitive, we offer an income-based sliding scale and our internship program is able to accommodate individuals with further financial need.

OUT OF NETWORK INSURANCE: If you would like to use out-of-network insurance, you are responsible for completing and filing insurance claims. It is also your responsibility to verify that your benefits cover these professional counseling services. Each client will be provided with a monthly statement detailing charges and payments which may be submitted with your claim forms. If insurance is used, a Release of Information form may have to be signed authorizing your counselor to release necessary diagnostic, clinical, and treatment information to your insurance company.

Fee Schedule

FEE SCHEDULE:

  • Fees are $220.00 per 60-minute session, with the initial Assessment session being $250.00.

  • In the event of financial need, fees range from $120.00 to $180.00 for a 45-minute session based on a formula of 1/10 of 1% of combined household income. The initial assessment fee for the sliding scale will be 1 ½ times the agreed-upon 45-minute session fee.

  • Fees are $40.00 per session with a Clinical Intern. Interns are graduate students who are near the end of their program of study to become licensed as a Professional Counselor.

  • Group counseling fees are $55.00 for a 75-minute session.

Policies

PAYMENT POLICY: Payment is due in full at the beginning of each session. Checks are to be made payable to White Stone Partners LLC. Insurance deductibles, co-pays, or co-insurance payments are due at time of service. If insurance fails to pay for any reason, client is responsible for all fees for service. If a client is delinquent on payment for three sessions, no further appointments will be scheduled until appropriate payment is made. In all circumstances, the client or client's parent/guardian remains responsible for payment in full when treatment recommendations exceed third-party coverage or financing, and all co-pay, co-insurance, or self-pay payments are the responsibility of the parent/guardian bringing children or adolescents to session. Clients who have unpaid balances over 60 days old without any payment plans will be referred for collections. In the event a Subpoena is issued to White Stone Counseling Resources, a Subpoena Fee of $3,000.00 will be charged to cover time and legal costs.

CANCELLATION POLICY: 24-hour notice for cancellation is required. Without 24-hour notice, clients will be charged at full fee unless the time slot can be filled. If cancellation is due to illness or emergency situations, clients will not be charged.

CONFIDENTIALITY: Your treatment is confidential within the limits prescribed by law. No information about your treatment will be released without your request or written consent. However, relevant laws require that your counselor contact others about your safety if you present a danger to yourself or to others, if your counselor learns of child abuse or neglect, or if ordered by a court. In addition, your counselor may converse with other counselors/therapists in peer and supervisory consultation situations, without revealing your identity, to improve the quality of your treatment. If you choose to use insurance or managed care companies, we may be required to release confidential information in order for you to receive reimbursement. If you (client) are under 12 years of age, we must discuss parameters of your treatment with your parent(s) or legal guardian(s). If you are over 12 years of age and under 17 years of age, we may discuss your treatment with your parent(s) or legal guardian(s) with your consent. It is important that you understand that your confidentiality cannot be guaranteed if you use or request your counselor to use any form of electronic communication including but not limited to e-mail, texting, instant messaging, social networking, etc.